A little bit of preparation for providing accessible services and solutions to people who are deaf and hard-of-hearing goes a long way.
Take the time to determine what their needs are beforehand. You may need to contact certain agencies to help you provide the right support.
Please note: All links listed below will open in a new window.
How to work with clients who are deaf or hard-of-hearing
10 tips for serving deaf customers at your small business
Treating deaf and hard-of-hearing patients: DOs and DO NOTs
Tips for communicating with a person with hearing loss
Communicating with people who are hard-of-hearing
Communication strategies for people affected by hearing loss
Communicating effectively with people with low vision or who are blind