Types of Interpreting Services
Know which interpreting service is most appropriate for your needs and the needs of your team.
Interpreting scenarios can vary significantly, so knowing what type of interpreting service suits you and your team is an important step in planning for and booking your interpreting service.
Be sure to consult with the Deaf person on your team to ensure the interpreting service you book is right for them as well as the other members of your team.
Onsite interpreters attend your booking in person.
Some situations where onsite interpreting is often needed include:
When booking an onsite interpreter, keep the following in mind:
In Video Remote Interpreting (VRI) scenarios, interpreters attend your booking using audio-visual technology such as a computer, laptop or tablet. This technology enables communication between clients and an off-site interpreter.
Because of the Covid-19 pandemic, booking of VRI interpreting increased significantly out of necessity. It is important to understand the advantages and disadvantages of VRI and how it might impact on your booking.
To see if VRI will work for you, request a trial from your VRI provider.
Interpreters who work on television, with film or for public performances and events require specific training and usually plenty of advanced notice.
If you want to produce an educational or promotional video in Auslan about your organisation or production, it is best practise to employ a native Auslan user (usually a Deaf person) to complete this work. You may need to book an Auslan interpreter to work alongside the Deaf person so ensure communication amongst your team.
There are specific agencies that you can contact to book interpreters for specialised bookings such as emergency announcements, theatre productions and public events.
For a list of interpreting agencies to see which one is right for you, click here.
Professional interpreters adhere to a code of ethics that includes strict confidentiality requirements. This is the same for all interpreting options.